Dr. Laura Portolese holds a Doctorate of Business Administration, is a certified Online Master Teacher, and also holds a certificate from Oregon State University in Instructional Design and Development. Her experience in needs assessments allows organizations to determine goals and pain points to come up with a comprehensive training program that supports the overall mission and vision of the organization. In addition, Laura can provide traditional classroom training, or develop online training programs in many areas, including leadership training and team building. Her approach is collaborative and interactive. Laura is the owner of DragonTail Enterprises, LLC, and has performed consulting work for companies like Microsoft. She has also written two books on human resource management, and a book on leadership She also teaches full-time at Central Washington University.